REPAIR ESTIMATE APPROVAL
4 Steps To Repair Order Approval
Your technicians can complete preset or customized inspections using our system, ticking off the items on the checklist. Add notes, photos, or flag potential repair issues and they appear on the report. Your customer will have a detailed report in their hands so they can see what the technicians see. When there’s an issue that requires repair, add the estimated price, and you’re ready to send it to the vehicle owner.
LEARN MORE!
Schedule a demo today to find out how AutoServe1 can help your shop more effectively communicate with your customer about what repairs need to be done, and make it easier to get the repair order authorization.
COMPLETE DVI
AutoServe1 makes it easy to send digital vehicle inspections and repair estimates to your customers. Our software sends inspection reports straight to the vehicle owner’s phone, so they can take a look at it wherever they are. If they have questions, they can easily contact your shop.
SEND INSPECTION REPORT
AutoServe1 makes it easy to send digital vehicle inspections and repair estimates to your customers. Fill out the digital vehicle inspection and make a note of any recommended repairs. Our software sends inspection reports straight to the vehicle owner’s phone, so they can take a look at it wherever they are. They don’t need to be standing in front of your service advisor to understand what’s going on with their car. If they have questions, they can easily contact your shop.
DRIVERS OPENS THE REPORT
Once the vehicle owner opens their report, they’ll be able to see everything the mechanics do. If your team made a note about a faulty spark plug that needs replacement, or worn out tires caused by bad wheel alignment, the client will see photo evidence and a description of recommended repairs on their smart device. This establishes trust before the vehicle owner is asked to spend a dime, making sure they understand you aren’t trying to take advantage of them.
DRIVER APPROVES REPAIR ESTIMATE
When vehicle owners have all the information in front of them, it’s easy to approve repair estimates! AutoServe1’s software asks them to approve repairs with a report so they can see what’s wrong with the car and why the technician recommends repairs. They are also presented with the option to talk to a service advisor if they still have questions or concerns before giving the go-ahead for repairs. This feature helps shops increase their average repair order!
