Founder ProTip

Laying down a clear track to run on

This is the key challenge to running an operation of multiple stores.  How do you achieve a uniform and professional customer experience when you have multiple stores with multiple personalities who all think they know how to do “it” best?…

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May’s Pro Founder Tip

Trust and Customer Service Treat your customers to a fresh new service experience! Higher sales and higher retention are your rewards.  The most important moment in your customer’s visit will be the moment they need to decide to TRUST the…

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Turning your shop into a Top Performer.

A Tip from our founder Being a Top Performing shop always starts with you – the owner or Manager, saying in the mirror – “Today, I am running a Top Performing Shop and nothing less is good enough!” I will…

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