Are your sales not where they should be? A lot of factors go into a shop’s sales, and profit. With varying labor rates around North America, tough customers, and costly mistakes it can be tough breaking even AND paying out…

by Samantha Freeman, Oct 18, 2019 in Auto Repair Trends, Choosing an inspection tool, Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software, Hiring Process

Overcoming an industry-wide problem More and more automotive repair centers are beginning to take a modern approach to service repair. Today we go over how your business can not only become a successful one, but also a top-performing one. To…

by Samantha Freeman, Feb 28, 2019 in Auto Repair Trends, Choosing an inspection tool, Customer Relationship Management, Customer Success, Digital Inspection Software, Hiring Process, Technology

The next 90 days will bring you more profit when your techs can move quickly and efficiently to deal with the big influx of customers.  The next 30 days is your final chance to do 2 key things: Attract the…

by Samantha Freeman, Sep 27, 2018 in Founder ProTip, Hiring Process

A topic that often comes up within various aftermarket associations is a shortage of service technicians. The deficiency differs by association but it is often said to be down 60,000 to 100,000 quality technicians. Factors that are contributing to this…

by Steve Geret, May 12, 2015 in Auto Repair Shop Info, Auto Repair Trends, Hiring Process

Skills testing during the hiring process can help determine whether your new hire will be a great fit or a waste of time and resources. Technicians – like many other professionals – can often look good on paper, though their…

by Steve Geret, Mar 23, 2015 in Auto Repair Shop Info, Auto Repair Trends, Hiring Process