Introducing Our Site Reviews Feature During SEMA, we announced a new feature called “Review Sites”. We’re quite excited about this as it will help our customers achieve more, better online reviews. Not only did our customers want a customer review…

by Samantha Freeman, Mar 4, 2020 in Choosing an inspection tool, Customer Success, Digital Inspection Software, News, Technology, What's New

Running a successful shop It’s the dream for auto enthusiasts all over the world, owning a successful automotive repair shop. Working on cars is a passion for many and as a result, most shops are born through said passion.  What…

by Samantha Freeman, Dec 20, 2019 in Auto Repair Trends, Choosing an inspection tool, Customer Relationship Management, Customer Success, Digital Inspection Software

An Automotive Industry-Wide Problem Pretty much any shop owner, mechanic and service advisor who has been in the business for many years knows the distrust customers have in the industry. Unfortunately, many people, especially women and younger drivers have a…

by Samantha Freeman, Apr 25, 2019 in Auto Repair Trends, Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software, News, Social Media Marketing, Technology

A Dealership’s 4 Step Guide To Success In 2019, the new car sales process is as competitive as ever. The journey a customer makes from the top of the sales funnel to the bottom (final purchase stage) is a long…

by Samantha Freeman, Dec 31, 2018 in Consumer Habits, Customer Relationship Management, Customer Success

Skills testing during the hiring process can help determine whether your new hire will be a great fit or a waste of time and resources. Technicians – like many other professionals – can often look good on paper, though their…

by Steve Geret, Mar 23, 2015 in Auto Repair Shop Info, Auto Repair Trends, Hiring Process