Running a successful shop It’s the dream for auto enthusiasts all over the world, owning a successful automotive repair shop. Working on cars is a passion for many and as a result, most shops are born through said passion.  What…

by Samantha Freeman, Dec 20, 2019 in Auto Repair Trends, Choosing an inspection tool, Customer Relationship Management, Customer Success, Digital Inspection Software

Make it a seamless, customer-centric, easy experience for your customer With digital vehicle inspections, customers no longer have to wait anxiously for a phone call about their car. They no longer have to get back to you with voicemails or…

by Samantha Freeman, Nov 28, 2019 in Choosing an inspection tool, Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software, Technology

As December rolls around – it is my favorite time of the year to reach out and appreciate the customers we serve.  For your shop, there is an enormous profit boost if customers stay with you year after year. You…

by Samantha Freeman, Nov 28, 2019 in Founder ProTip

“Yesterday’s trophies don’t win today’s races”  We get it that what we built last year might have been good but we are continually adding new features requested by you – our customers.  Come meet up with us at the show…

by Samantha Freeman, Nov 1, 2019 in Founder ProTip

We’ll Be At SEMA 2019 And We Couldn’t Be More Excited! We at AutoServe1 are extremely happy to announce that we will be attending SEMA this year in Las Vegas Nevada! We’ll be there for the whole show from November…

by Samantha Freeman, Oct 28, 2019 in Digital Inspection Software, News, Technology, Trade Show

Are your sales not where they should be? A lot of factors go into a shop’s sales, and profit. With varying labor rates around North America, tough customers, and costly mistakes it can be tough breaking even AND paying out…

by Samantha Freeman, Oct 18, 2019 in Auto Repair Trends, Choosing an inspection tool, Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software, Hiring Process

Do you know how you feel at your favorite friend’s house when you walk in the door?  You always want to go back and spend more time. Not because they have the best house but because you feel the most…

by Samantha Freeman, Sep 27, 2019 in Auto Repair Trends, Consumer Habits, Founder ProTip

Change can be terrifying but it’s also essential for businesses. Businesses that refuse to grow and change will get left behind. They’ll lose their customers to businesses that have evolved to meet new needs and have adopted better and more…

by Samantha Freeman, Sep 24, 2019 in Auto Repair Shop Info, Auto Repair Trends, Choosing an inspection tool, Consumer Habits, Customer Relationship Management, Digital Inspection Software, Technology

The Customer Experience Nothing feels better than putting a smile on your customers’ faces. When you put effort into customer service by making the shop more customer-friendly, you will be rewarded. As a matter of fact, consumers pay 17% more…

by Samantha Freeman, Sep 17, 2019 in Auto Repair Trends, Choosing an inspection tool, Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software

Customer experience is your customers’ perception of how your company treats them. These perceptions affect their behaviors and build memories and feelings to drive their loyalty. In other words: if they like you and continue to like you, they are…

by Samantha Freeman, Sep 3, 2019 in Auto Repair Trends, Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software, Founder ProTip