Introducing Our Site Reviews Feature During SEMA, we announced a new feature called “Review Sites”. We’re quite excited about this as it will help our customers achieve more, better online reviews. Not only did our customers want a customer review…

by Samantha Freeman, Mar 4, 2020 in Choosing an inspection tool, Customer Success, Digital Inspection Software, News, Technology, What's New

Make it a seamless, customer-centric, easy experience for your customer With digital vehicle inspections, customers no longer have to wait anxiously for a phone call about their car. They no longer have to get back to you with voicemails or…

by Samantha Freeman, Nov 28, 2019 in Choosing an inspection tool, Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software, Technology

Women In Automotive A big focus at the NADA conference in 2019 is ”Women in Automotive”. Women make up around 20% of the overall dealership workforce. We’re noticing a lot of dealerships attempting to make themselves more appealing to women….

by Samantha Freeman, Jan 24, 2019 in Choosing an inspection tool, Customer Relationship Management, Customer Success, Digital Inspection Software, The Female Friendly Auto Shop

The Car Buying Experience & The Service Department’s Role In Customer Loyalty Buying a new car is always an exciting, yet stressful experience for people. It’s no doubt the car buying experience is one of the biggest decisions someone makes…

by Samantha Freeman, Nov 27, 2018 in Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software, Uncategorized