Dealers can see the benefit of digital inspection tools
As an industry-leader in digital inspection software, we work with thousands of auto service professionals every month. Franchised dealerships or independently-owned, we help owners and their technicians drastically improve their shop operations from immediate contact with customers to the final pass of the car keys.
In an industry where customer retention is a constant problem, it’s just as important for dealerships to deliver the same quality service as other auto repair centres. Let’s face it: most customers become more worried about the cost than the parts or the brand name on their front grill.
Stay Ahead of the Curve
That’s why it’s important dealerships, and other auto repair shops, stay ahead of the curve. As we learned at NADA, digital vehicle inspection is the new trend that’s here to stay and shape how technicians and repair shops do business. Our simple answer to an industry-wide problem, has driven up ARO for dealership repair centres across Canada and the United States and improved how customers see their auto repair shop.
The majority of dealerships that leave their current inspection systems for AutoServe1, have seen widespread improvements with their business operations. These improvements range from more returning, satisfied customers to happy shop owners who now easily track their shop’s productivity without using up their technicians time.
Transparent Customer Communication
Direct and transparent communication with customers is pivotal in changing your business. AutoServe1 serves as this streamlined communication tool protecting your company from angry customers who don’t believe in your repair job despite your expertise.
Adopting the digital vehicle inspection for your dealership service department or auto shop is a simple solution that gives direct results to the customer and your shop. Digital vehicle inspection is a middle-man that gives customers peace of mind about their service repairs through image, video and voice-to-text sharing.
Smart technology is intertwined in every industry — just look at the touch screen, voice-activated SUVs and sedans that pull into your shop. And now, finally, with digital vehicle inspection the auto repair industry can reap the advantages of smart technology too.
A customer that trusts you and your brand, is a customer that will come back time and time again.