Features Overview
BUILD TRUST WITH YOUR CUSTOMERS
With AutoServe1, your customers will be fully informed and empowered to make decisions about repairs on their vehicle with confidence. With tools that go beyond digital vehicle inspection software, you’ll have everything you need to drive transparent communication. Not only does this build trust with your customers, it is also easy to use compared to other digital vehicle inspection platforms. By offering automatic recommended services based on the technician’s findings, it cuts down on the time it takes to get a full report put together.
TWO-WAY COMMUNICATION
INCREASE TRANSPARENCY AND TRUST
One of the biggest benefits of using a digital vehicle inspection tool (DVI) like AutoServe1 is the increased trust and transparency it provides for both customers and technicians. With video and image sharing capabilities, customers get to see exactly what issues their vehicle has and how they are being addressed. This eliminates any confusion or potential mistrust between the customer and technician, as everything is documented in real time.
USER-FRIENDLY DESIGN
TRANSFORM THE AUTO REPAIR INDUSTRY
With our digital vehicle inspection software, technicians can easily access the necessary information about a vehicle from anywhere, using any device. By taking pictures or videos of any issues they find and attaching them to the inspection report, they can provide compelling visual evidence for customers to see and understand. This not only saves time but also allows for a more accurate and transparent communication process.
CONTACTLESS SERVICE
CREATE A CONVENIENT AND EFFICIENT CUSTOMER EXPERIENCE
AutoServe1 takes customer service to the next level by offering contactless options for conducting business. Our DVI software allows shops to send vehicle information directly to clients for approval via text message or email and even accept payments without the need for customers to be physically present in the shop.
SHOP-WIDE INSTANT MESSAGING
IMPROVE YOUR TEAM’S COMMUNICATION
Are you tired of constantly having to walk back and forth between the front and back of your shop for updates? Say goodbye to that hassle with ShopChat. Our platform unites your technicians and service advisors through built-in instant messaging, eliminating the need for physical communication.
With ShopChat, your team can stay connected in real-time without any interruptions or delays. This not only saves time but also increases efficiency and productivity within your shop.
Your Shop’s All-in-One Advantage
Powerful features designed to boost efficiency, build trust, and drive customer satisfaction
DVI INTEGRATIONS
AutoServe1 collaborates with industry leaders to deliver seamless digital vehicle inspection (DVI) integrations that enhance shop efficiency and customer experience.
AutoServe1 collaborates with industry leaders to deliver seamless digital vehicle inspection (DVI) integrations that enhance shop efficiency and customer experience.
Learn MoreBUILDER1
Builder1 by AutoServe1 takes digital vehicle inspections to the next level with fully customizable checklists, allowing shops to tailor inspections to their unique needs.
Builder1 by AutoServe1 takes digital vehicle inspections to the next level with fully customizable checklists, allowing shops to tailor inspections to their unique needs.
Learn MoreTEXT MESSAGING
AutoServe1’s text messaging feature offers a fast, easy, and effective way to communicate with customers, ensuring timely updates, job approvals, and invoice reviews.
AutoServe1’s text messaging feature offers a fast, easy, and effective way to communicate with customers, ensuring timely updates, job approvals, and invoice reviews.
Learn MoreWORKFLOW1
Stay ahead with WorkFlow1, the ultimate tool for tracking repair progress. Get instant visibility into every stage of the process, so your team knows exactly when to take action.
Stay ahead with WorkFlow1, the ultimate tool for tracking repair progress. Get instant visibility into every stage of the process, so your team knows exactly when to take action.
Learn MoreINTEGRATED PAYMENTS
AutoServe1’s integrated payment system simplifies transactions, offering faster, error-free checkouts and more payment options to increase customer satisfaction.
AutoServe1’s integrated payment system simplifies transactions, offering faster, error-free checkouts and more payment options to increase customer satisfaction.
Learn MoreVIN SCANNER
AutoServe1’s VIN Scanner simplifies auto repair shop operations by eliminating the need for manual entry of vehicle identification numbers (VINs), saving time and reducing frustration.
AutoServe1’s VIN Scanner simplifies auto repair shop operations by eliminating the need for manual entry of vehicle identification numbers (VINs), saving time and reducing frustration.
Learn More23%
Average Increase in ARO
30%
Increase in Approved Work
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Since bringing in AutoServe1, our ARO is up 10–15% – and that’s with only partial adoption. The techs are finding and selling more because the inspections make it easy.”
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“AutoServe1 has become an essential part of our day-to-day operations. Since adopting digital vehicle inspections, we’ve seen a huge improvement in our technicians’ efficiency.”
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“Since we started using AutoServe1 in 2021, our sales have increased by 25% — and that number keeps growing every year. The biggest impact has been the transparency it brings to our customer interactions.”
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“Honestly, AutoServe1 basically sells the job for us. The visual documentation builds trust and makes it so much easier for customers to approve the work.”
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“I’ve been in this industry for over 35 years as both a tech and service advisor, and I’ve never seen a DVI platform as solid as AutoServe1.”
BOOK A DEMO
TAKE AUTOSERVE1 FOR A SPIN
AutoServe1 equips your service advisors and customers with the tools to enhance shop efficiency and elevate customer satisfaction. Try it out and discover why repair shops everywhere are making the switch!