Two is better than one
How to improve your digital vehicle inspection with photo sharing
The more visuals a customer has, the more they trust your service. When shooting a photo of a worn or broken part during your inspection, shoot two pictures.
One photo should be up close for a detailed look at the problem. The second should be taken further out, so customers have a better grasp of where the problem is located with the vehicle in view. This is a simple way to improve trust with your customer.
At AutoServe1, we focus on communication with customers. Our digital vehicle inspection tool lets you share photos, video and voice-to-text notes directly with your customer. It’s this open line of communication that has improved shop ARO and trust and transparency with customers.
- Jamie Cuthbert, President and Founder, AutoServe1