Text Messaging
FAST, EASY, AND EFFECTIVE COMMUNICATIONS
Texting is a convenient, effective communication solution for you and your customers. Quickly share updates, request job approvals, review invoices, and more with ease. Customers value the simplicity of text communication and will appreciate receiving timely responses.
SPEED UP SERVICE
INCREASE SERVICE SPEED
How quickly does information move from the technicians in the back of the shop to the service advisors at the front desk, and finally to your customer once a vehicle is serviced? If you’re not using text messaging, it’s probably not fast enough. Sending texts ensures quicker communication, streamlining the job approval process and making everything more efficient.
FASTER RESPONSES
GET FASTER APPROVALS
Text messages get a response nearly five times faster than phone calls, making them the ideal communication tool when you need quick input or action from a customer, such as approving repairs or completing a payment. With AutoServe1, your customers are instantly notified when their digital vehicle inspection is ready. They can review detailed reports, see exactly what the technicians have flagged, and approve any necessary repairs right away.
ELIMINATE MISCOMMUNICATION
CLEAR AND TRANSPARENT COMMUNICATION
How much of your message gets lost by the time it reaches your customer? If your shop relies on your service advisors to interpret and relay critical information from your technicians, a lot can be lost in translation. That’s where two-way texting comes in. Not only does it save time by streamlining communication, but it also ensures the message comes directly from the source to your customer’s fingertips, eliminating miscommunication entirely.
Your Shop’s All-in-One Advantage
Powerful features designed to boost efficiency, build trust, and drive customer satisfaction
DVI INTEGRATIONS
AutoServe1 collaborates with industry leaders to deliver seamless digital vehicle inspection (DVI) integrations that enhance shop efficiency and customer experience.
AutoServe1 collaborates with industry leaders to deliver seamless digital vehicle inspection (DVI) integrations that enhance shop efficiency and customer experience.
Learn MoreBUILDER1
Builder1 by AutoServe1 takes digital vehicle inspections to the next level with fully customizable checklists, allowing shops to tailor inspections to their unique needs.
Builder1 by AutoServe1 takes digital vehicle inspections to the next level with fully customizable checklists, allowing shops to tailor inspections to their unique needs.
Learn MoreTEXT MESSAGING
AutoServe1’s text messaging feature offers a fast, easy, and effective way to communicate with customers, ensuring timely updates, job approvals, and invoice reviews.
AutoServe1’s text messaging feature offers a fast, easy, and effective way to communicate with customers, ensuring timely updates, job approvals, and invoice reviews.
Learn MoreWORKFLOW1
Stay ahead with WorkFlow1, the ultimate tool for tracking repair progress. Get instant visibility into every stage of the process, so your team knows exactly when to take action.
Stay ahead with WorkFlow1, the ultimate tool for tracking repair progress. Get instant visibility into every stage of the process, so your team knows exactly when to take action.
Learn MoreINTEGRATED PAYMENTS
AutoServe1’s integrated payment system simplifies transactions, offering faster, error-free checkouts and more payment options to increase customer satisfaction.
AutoServe1’s integrated payment system simplifies transactions, offering faster, error-free checkouts and more payment options to increase customer satisfaction.
Learn MoreANALYTICS
AutoServe1’s all-in-one auto repair analytics dashboard has all of your important information compiled in one place, saving time and reducing frustration.
AutoServe1’s all-in-one auto repair analytics dashboard has all of your important information compiled in one place, saving time and reducing frustration.
Learn More“
Since bringing in AutoServe1, our ARO is up 10–15% – and that’s with only partial adoption. The techs are finding and selling more because the inspections make it easy.”
“
“AutoServe1 has become an essential part of our day-to-day operations. Since adopting digital vehicle inspections, we’ve seen a huge improvement in our technicians’ efficiency.”
“
“Since we started using AutoServe1 in 2021, our sales have increased by 25% — and that number keeps growing every year. The biggest impact has been the transparency it brings to our customer interactions.”
“
“Honestly, AutoServe1 basically sells the job for us. The visual documentation builds trust and makes it so much easier for customers to approve the work.”
“
“I’ve been in this industry for over 35 years as both a tech and service advisor, and I’ve never seen a DVI platform as solid as AutoServe1.”
BOOK A DEMO
TAKE AUTOSERVE1 FOR A SPIN
AutoServe1 equips your service advisors and customers with the tools to enhance shop efficiency and elevate customer satisfaction. Try it out and discover why repair shops everywhere are making the switch!