The days of scribbling vehicle inspections are disappearing. More and more auto shops are embracing the option of texting vehicle inspections. You don’t have to feel left out. With Autoserve1’s two-way texting feature you are able to text customers directly…

by Samantha Freeman, August 14, 2019 in Auto Repair Trends, Customer Relationship Management, Technology

How a digitized inspection process can save dealerships at multiple customer touchpoints Cars are mechanical machines full of many moving parts and many different materials. Simply put they break down. It could be a brand new car that’s a week…

by Samantha Freeman, July 31, 2019 in Auto Repair Trends, Choosing an inspection tool, Customer Relationship Management, Customer Success, Digital Inspection Software, Technology

I am too busy to be more profitable this month… will do it later.” We know change is hard but “waiting to change is expensive too”.  For every month a shop delays installing digital inspections, that is revenue that can…

by Samantha Freeman, July 30, 2019 in Auto Repair Trends, Consumer Habits, Founder ProTip

Understanding We at AutoServe1 understand that implementing a new method or procedure in your shop can seem daunting. It’s understandable to have concerns. You’re not crazy for not ditching the pen and paper so fast, and you’re not alone.  It’s…

by Samantha Freeman, July 26, 2019 in Auto Repair Trends, Choosing an inspection tool, Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software, Technology

Customer Service Can Help Increase Sales Operating an effective auto dealership is no easy task. We’ve connected with dealerships all over North America and recognized a few simple, and easy to implement methods to help drive more sales, and increase…

by Samantha Freeman, June 26, 2019 in Customer Success, Digital Inspection Software, Technology

Did you know that nearly 50% of your NEW customers searched and found your Google review before they walked in the door?  Your Google reviews and customer comments are KEY to your future growth.  Give your customers something truly awe-inspiring…

by Samantha Freeman, June 26, 2019 in Auto Repair Trends, Consumer Habits, Founder ProTip

3 Easy Ways To Rank on Google It’s 2019, no matter what business you run, no matter how big you are we can’t stress enough the importance of ranking high in the Google Search results page. Think about the last…

by Samantha Freeman, June 24, 2019 in Auto Repair Trends, Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software, Technology

This is the key challenge to running an operation of multiple stores.  How do you achieve a uniform and professional customer experience when you have multiple stores with multiple personalities who all think they know how to do “it” best?…

by Samantha Freeman, June 4, 2019 in Founder ProTip

The Problem Facing The Fixed Ops Department The reality is, mobile mechanics and affordable aftermarket shops mean most dealerships are losing nearly all their customers right after selling them a car. You may have a master mechanic on hand but…

by Samantha Freeman, May 24, 2019 in Auto Repair Trends, Choosing an inspection tool, Digital Inspection Software, Technology

Our interview with Patrick Hamilton-Regional Manager of Automotive Service All of us here at AutoServe1 love hearing the impact our product has on our customers’ lives. That’s why we took the time to visit Blain’s Farm & Fleet to interview…

by Samantha Freeman, May 15, 2019 in Auto Repair Trends, Choosing an inspection tool, Consumer Habits, Customer Relationship Management, Customer Success, Digital Inspection Software, Integration, News, Technology